Terms of service

Terms of Service

Welcome to Faraz Sheraz Fabrics. Yeh website hamari taraf se operate ki jati hai. Is website par "hum", "hamara", aur "brand" se muraad Faraz Sheraz Fabrics hai. Hamari website istemaal karnay ya yahan se order place karnay ka matlab yeh hai k aap hamari darj-zail Terms of Service se mukammal tor par ittefaq karty hain.

Hum guzarish karty hain k hamari website istemaal karnay se pehly in terms ko achi tarah parh lain.

1. Online Store Terms

Hamari website istemaal kar k order place karnay k liye aap ki umer kam az kam itni honi chahiye k aap online transaction (Cash on Delivery ya Bank Transfer) kar sakain.
Aap hamari kisi bhi product ko kisi bhi gair-qanooni (illegal) ya unauthorized maqsad k liye istemaal nahi kar sakty.

2. Products aur Pricing (Qeemat aur Maal)

Price Changes: Hamari products ki qeemtein bina kisi notice k tabdeel ki ja sakti hain.
Color and Fabric Variation: Hum poori koshish karty hain k suits aur fabrics k colors website par bilkul original dikhein. Magar mobile ya computer screens ki settings ki wajah se thoda sa color difference (19-20 ka farq) aa sakta hai.
Stock Availability: Tamam kapray stock k mutabiq hotay hain. Agar koi product out of stock ho jaye, to hum order cancel karnay ya aapko koi alternate design suggest karnay ka haq rakhty hain.

3. Orders aur Billing Information

Hum kisi bhi order ko cancel ya reject karnay ka haq rakhty hain (misal k tor par agar address incomplete ho, ya details galat hon).
Agar hum aap k order mn koi tabdeeli karty hain ya cancel karty hain, to hum aap ko order k waqt diye gaye phone number ya email par raba kar k aagah karain gay.
Aap par lazmi hai k aap apna sahi naam, contact number, aur mukammal delivery address faraham karain takay order delivery mn koi masla na ho.

4. Shipping aur Delivery

Hum Pakistan bhar mn delivery faraham karty hain. Standard delivery time aam tor par 3 se 5 working days hota hai.
Delivery mn kisi qism ki tawaqu (delay) courier company ki wajah se ho sakti hai (jaise weather, ya halat ki wajah se), jis par brand zimedar nahi hoga, magar hum aap ka parcel trace karnay mn mukammal madad karain gay.
Hamari tarf se aksar campaigns mn Free Home Delivery di jati hai, magar kuch makhsoos surton mn shipping charges lag sakty hain jo checkout par show hotay hain.

5. Open Parcel Policy

Customers ki sahulat aur trust k liye hum parcel open karnay ki ijazat detay hain (agar aap ki ad campaign ya policy mn shamil ho). Customer parcel check kar sakta hai, magar parcel mn se product ko damage karna ya kharab karna allow nahi hai. Agar koi masla ho, to hamari Return & Exchange policy apply hogi.

6. Errors aur Omissions (Galat-fehmiyan)

Kabhi kabhar website par product description, pricing, ya availability mn typing ki galti (typographical error) ho sakti hai. Hum aisi galti ko durust karnay ka haq rakhty hain aur agar aisi kisi galti ki wajah se order place hua ho, to usay cancel ya update kar sakty hain.

7. Changes to Terms of Service

Hum kisi bhi waqt apni website par is page ko update kar k Terms of Service ko badal sakty hain. Yeh aap ki zimedari hai k aap waqtan-fawaktan is page ko check karty rahain.